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FAQ


Q1: Are you a factory or trade company? Is it possible to visit factory?
We are a manufacturer, and welcome to visit our factory at any time.

Q2: Sample order is available?
Yes, roof top tent sample is absolutely available; but there  will be extra production cost occured.

Q3: Making customers’ own Logo is available or not?
Yes, it is available; Longroad can offer both OEM and ODM services. So you can provide us your logo with AI format before producing.

Q4: Customized tent or color is acceptable?
Yes, it is acceptable. But there will be MOQ requirements.

Q5: Terms of Payment?
At present, we only accept T/T, L/C, and Western Union. 

Q6: Leading Time?
Normally, your orders will take about 25-35 working days, but your order qty will affect on that too.

Q7: Price & Shipment?
We can offer FOB , CFR or CIF prices. If you need help, we can provide more professional advices for shipment.

 

Q8: What's your nearest port?

Tianjin port is our nearest port.
 

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